A hospitality manager gives a man his key card

Tips for Having a Successful Hospitality Management Career

When you’re starting your career, it’s helpful to know what kinds of skills you need to work on to have success. Figuring out the ins and outs of your chosen profession always takes time, so don’t expect everything to come naturally overnight. However, while you’re on your way, it’s important to think about what you can do to achieve success along the way. These tips will help you plan your career and work toward goals little by little, and they’ll also help you think strategically about excelling in the field.

Sell Yourself

Hospitality managers have to be good at marketing their services for their business. Usually, people who are great product marketers are also great self-marketers. When you’re trying to land your ideal job, make sure you own your skills and really bring out your talents in the interview. Sell yourself as a way of showing your future employer your ability to also sell the brand, product, or service. This also makes you seem more confident and competent.

Understand the Career Ladder

Hospitality management is the kind of field with a very traditional career structure: there are a few people at the top, and a lot of lower-level employees at the bottom. If you want to make it to the top of the ladder in your company or industry, you have to understand the structure and what it takes to get to the top. Remember that social connections can do wonders for your career!

Always Think About the Customer

Hospitality management is a very customer-focused field. You can’t just rely on your front stage employees for customer service. If you want to be a great manager, you have to focus on customer satisfaction at all times. Building your customer service skills is essential to doing well in the field.

Pick a Niche

Hospitality management careers occur across several different industries. Common places to work as a hospitality manager are upscale restaurants, hotels, cruises, travel agencies, amusement parks, and any other tourist-related business. Picking a niche allows you to refine skills directly related to the industry and helps you market yourself to future employers.

Get a Quality Education

There are a number of different kinds of hospitality management programs out there. Some are online, some are traditional. Some programs are at community colleges and others are at prominent national universities. If you really want to set yourself apart, focus on obtaining the best possible education. This will help you gain prominence, necessary skills, and alumni connections to help advance you in the field.

Always Try to Get Practical, Quality Experience

Whether you’re still in school or midway through your career, focus on getting relevant experience that will help you meet your career goals. Internships are great experiences for those that are still in school. If you want to work at a high-end hotel, focus on getting a lower-level job in a high-end hotel and working your way up the ladder. 

Last Updated: April 15, 2015