Boost Your Business Communication: Discover the Top 5 Texting Services for 2023

Boost Your Business Communication: Discover the Top 5 Texting Services for 2023


In today's digital world, businesses need to leverage every possible channel to communicate with their customers effectively. Text messaging has emerged as a powerful tool for businesses to connect with their customers and enhance their overall experience. With the rise of text messaging, several texting services have emerged in the market, making it challenging for businesses to choose the right one. 

In this article, we'll take a closer look at the top 5 texting services for businesses. These services offer a range of features like two-factor authentication, message templates, and integrations with CRM software. Let's dive in and explore how these services can help businesses streamline their communication and enhance their customer experience.


With a wide range of features and competitive pricing, RingCentral offers a comprehensive communication solution to help your business stay connected. A few of its stand-out features include:

  • Video Conferencing: Host virtual meetings and webinars with up to 200 participants. Features include screen sharing, virtual backgrounds, and virtual hand-raising for Q&A sessions.
  • Messaging: Stay connected with team messaging that allows you to send and receive text messages, voice messages, and even emojis.
  • Phone System: Keep all of your business communications in one place with a cloud-based phone system. Features include toll-free and local numbers, call forwarding, and voicemail-to-email.
  • Team Collaboration: Work together seamlessly with team collaboration tools such as file sharing, task management, and calendar integration.
  • Contact Center: Improve customer service with an integrated contact center that offers features such as call routing, IVR, and CRM integration.

The pricing plans are as follows: 

  • Essentials: Starting at $19.99 per user per month - includes messaging, video conferencing, and phone system.
  • Standard: Starting at $27.99 per user per month - includes all Essentials features as well as team collaboration and 24/7 customer support.
  • Premium: Starting at $34.99 per user per month - includes all Standard features as well as contact center and analytics.

RingCentral offers an all-in-one communication service for businesses of all sizes. With a wide range of features and competitive pricing options, it's no wonder why it's a top choice for many. Start your free trial today and see how RingCentral can help your business stay connected.


Sendinblue is the ultimate texting service for businesses of all sizes. With its powerful features and competitive pricing, it's the perfect tool to help your brand stand out and connect with your audience. Some of its top features include:

  • Two-way messaging: Sendinblue makes it easy to communicate with your customers. You can send text messages to your audience, and they can reply back to you. This creates a more personalized experience for your customers and helps build long-lasting relationships.
  • Automated messages: Sendinblue also allows you to set up automated messages. You can create custom messages that will be sent out to your audience at specific times. This is a great way to save time and ensure that your messages are always on point.
  • Segment your audience: You can also segment your audience using Sendinblue. This is a great way to group your customers based on their interests or behavior. By doing this, you can create more targeted messaging that is more likely to resonate with your audience.
  • Personalization: With Sendinblue, you can also personalize your messages. You can add the recipient's name or other relevant details to create a more personal touch. This can lead to higher engagement rates and better response rates.

Sendinblue offers competitive pricing packages that are designed to fit businesses of all sizes. Here's a breakdown of their plans:

  • Free: This plan allows you to send up to 300 emails per day.
  • Lite: Starting at $25 per month, this plan allows you to send up to 40,000 emails per month.
  • Essential: Starting at $39 per month, this plan allows you to send up to 60,000 emails per month.
  • Premium: Starting at $66 per month, this plan allows you to send up to 120,000 emails per month.

Sendinblue is an excellent texting service for businesses that want to take customer engagement to the next level. With its powerful features and competitive pricing, it's a must-have tool for any business owner who wants to stay ahead of the curve. So why wait? Sign up for Sendinblue today and start connecting with your audience in a whole new way!


Zendesk, a leading customer service and support software provider, has recently launched its texting service to enable businesses to have real-time and efficient communication with their customers. With the popularity of texting as a primary communication channel, Zendesk's texting service allows businesses to reach their customers in a more personal and convenient way than ever before.

The texting service from Zendesk provides a range of features to businesses, including:

  • Two-way texting: Businesses and customers can communicate in real-time through SMS, MMS, and even Facebook Messenger.
  • Multi-channel support: The texting service can be seamlessly integrated with Zendesk's other support channels, such as email and phone.
  • Automated responses: Businesses can set up automatic replies for frequently asked questions, or after-hours messages.
  • Live agent support: If automated responses cannot resolve the issue, customers can escalate to a live support agent, who can access the customer's history and provide personalized assistance.
  • Customizable templates: Businesses can customize the appearance and language of their texting service for a consistent brand image.

Zendesk's texting service is available in three pricing tiers:

  • Lite: $5/month for up to 100 texts/month, as well as email and phone support
  • Team: $19/month for up to 1,000 texts/month and multi-channel support
  • Enterprise: Custom pricing for larger businesses with custom requirements

Additionally, Zendesk offers a free trial for its texting service, allowing businesses to evaluate its features and benefits before committing to a plan.

Zendesk is a versatile customer support platform that boasts numerous features and customization options. The pricing plans are affordable, making it the go-to option for businesses of all sizes. If you're struggling to manage customer support and looking for a comprehensive solution to streamline your service, Zendesk is an excellent choice.


Founded in 2006, EZTexting has become one of the top text messaging solutions on the market. Here’s what makes it such a great option:

  • Easy to use: EZTexting’s user-friendly interface makes it easy to send text messages, manage contacts, and track campaigns.
  • Customization: You can customize your messages by adding images and links, as well as scheduling messages to be sent at specific times.
  • Mass texting: With EZTexting, you can easily send mass texts to your audience, saving time and effort.
  • Segmentation: You can segment your audience and send personalized messages based on their interests, locations, and other criteria.
  • Two-way messaging: EZTexting offers a two-way messaging system, enabling customers to reply to your messages and allowing you to text back.

EZTexting offers a range of pricing plans to fit different business needs and budgets. Here are some of their most popular plans:

  • Starter plan: $49/month for 1,000 messages, 1 keyword, and 1 custom campaign.
  • Plus plan: $94/month for 2,500 messages, 2 keywords, and 2 custom campaigns.
  • Pro plan: $149/month for 5,000 messages, 5 keywords, and 5 custom campaigns.
  • Enterprise plan: Custom pricing based on specific business needs and goals.

EZTexting is a text messaging solution that can save businesses time, effort, and resources while improving their communication efficiency. With features such as mass texting, segmentation, and two-way messaging, EZTexting is a must-have tool for any business looking to improve its communication strategy. And with their affordable pricing plans and excellent customer support, EZTexting is an investment that any business can make with confidence.


Whether you're a small business owner, a nonprofit organization, or a large enterprise, Textedly's texting service can benefit your company in several ways. Some top features include:

  • Automated text messaging: Send bulk text messages to thousands of contacts and automate text message sequences.
  • Keyword campaigns: Create text-to-join campaigns that connect with customers and build opt-in customer lists.
  • Mobile keywords: Allow customers to text specific keywords to receive information and rewards, leading to increased engagement.
  • Integrations: Connect your Textedly account with other popular marketing tools such as Mailchimp, Salesforce, and HubSpot.
  • Personalization: Customize messages with a recipient's first or last name to improve engagement and response rates.
  • Analytics: Track message delivery rates, open rates, click-through rates, and overall campaign performance.

Their pricing options include: 

  • Starter Plan: $25 per month for 500 messages
  • Popular Plan: $45 per month for 1,000 messages
  • Professional Plan: $85 per month for 2,000 messages
  • Enterprise Plan: Custom pricing for businesses with larger messaging needs
  • All plans offer unlimited keywords, automated messaging, and mobile keywords!

Overall, Textedly is an excellent option for businesses looking to improve communication with their customers and contacts. With its robust features and affordable pricing, Textedly is an excellent solution for businesses of all sizes looking to leverage the power of text messaging.

Last Updated: April 06, 2023